Privacy Policy

1. Introduction

This Privacy Policy explains how the Independent Pipedrive Guide ("we," "us," or "this site") handles information collected when you visit or interact with this website. This site is an independently operated informational resource covering Pipedrive, its sales CRM platform, pipeline management features, automation tools, integrations, plans, and related topics. It is not the official Pipedrive website and is not operated by, affiliated with, or endorsed by Pipedrive.

By accessing this site, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, you should stop using the website.

2. Information we collect

We aim to collect only information that is reasonably necessary to operate, secure, analyze, and improve this website. Depending on how you use the site, information may include:

• Website usage information: pages viewed, links interacted with, approximate visit duration, referring pages, and general browsing activity.
• Technical information: IP address, browser type, operating system, device characteristics, language settings, and other information that may be recorded through standard server or security logs.
• Approximate location information: a general geographic area may sometimes be estimated from an IP address for analytics, security, or operational purposes. We do not use this to determine your precise physical location.
• Information you provide voluntarily: if you contact us by email or another available communication method, we may retain the information you choose to provide so that we can respond to your request.

You can generally browse this website without creating an account. We do not intentionally request sensitive information such as passwords, payment-card numbers, government identification numbers, or financial account credentials through this informational site.

3. How we use information

Information collected through the website may be used for legitimate operational purposes, including:

• Operating and maintaining the website and its pages;
• Improving website content, navigation, usability, and performance;
• Understanding general traffic trends and which resources are useful to visitors;
• Identifying broken links, technical problems, suspicious activity, or potential security issues;
• Responding to messages, feedback, or questions submitted directly to us;
• Measuring the performance of certain referral or affiliate links where applicable.

We do not use information collected through this website to create unnecessary personal profiles or to request sensitive information from visitors.

4. Cookies & tracking technologies

This website may use cookies, local storage, pixels, analytics technologies, or similar mechanisms to support website functionality, understand visitor behavior, measure traffic, and improve the overall user experience.

Cookies are small data files that a website or service may store in your browser. Some cookies may be temporary, while others can remain on your device for a longer period depending on their purpose and configuration.

You can manage or restrict cookies through your browser settings. Most modern browsers allow you to delete stored cookies, block certain cookies, or receive a notification before cookies are stored. Disabling certain technologies may affect some website functionality.

5. Affiliate & third-party links

This website may contain links that direct visitors to Pipedrive's website or to other third-party websites and services. Certain outbound links may be affiliate or referral links. Additional information about how these links may generate compensation is provided in our Affiliate Disclosure.

When you select an external link, you leave this website and are subject to the privacy policy, terms, cookies, and data practices of the destination website. We do not control how an external provider collects or processes information after you leave this site.

We encourage you to review the privacy and security information of any third-party service before submitting personal information, creating an account, starting a trial, purchasing a subscription, or otherwise interacting with that provider.

6. How information is shared

We do not sell personal information collected through this website. Information may be disclosed in limited circumstances when reasonably necessary to operate the site or comply with applicable obligations, including:

• Service providers: information may be processed by providers supporting hosting, website security, analytics, email communication, or other essential website operations.
• Legal and security requirements: information may be disclosed when required by applicable law, valid legal process, or when reasonably necessary to protect the website, visitors, rights, property, or safety of others.
• Business changes: information may be transferred as part of a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable legal requirements.

Where third-party services process information on our behalf, we seek to use providers and configurations that are appropriate for the intended purpose of the service.

7. Data retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including website operations, security, analytics, communication, and legal or regulatory requirements.

Technical and server information may be retained for a limited period for security and troubleshooting purposes. Information that is no longer required may be deleted, anonymized, or otherwise handled in accordance with applicable requirements and operational practices.

8. Your privacy choices

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding personal information held about you. These rights may include requesting access to information, asking for corrections, requesting deletion, objecting to certain processing, or requesting other forms of privacy assistance available under applicable law.

For example, privacy rights may apply under laws such as the General Data Protection Regulation (GDPR) in applicable European jurisdictions or applicable U.S. state privacy laws. The availability and scope of these rights depend on the circumstances and the law that applies to your request.

If you believe you have a privacy request relating to information handled by this website, contact us using the details provided below. We may need sufficient information to verify and properly respond to a request.

9. Children's privacy

This website is intended for a general audience and is not specifically directed toward children under 13, or the applicable minimum age in the relevant jurisdiction. We do not knowingly collect personal information from children through this website.

If you believe that a child has submitted personal information to us, please contact us so that we can review the situation and take appropriate steps where required.

10. Changes to this policy

We may revise this Privacy Policy when our website practices change or when updates are appropriate for legal, regulatory, security, or operational reasons.

When changes are made, the "Last updated" date displayed at the beginning of this page will be revised. We encourage visitors to periodically review this page to understand how information may be handled when using the website.

11. Contact us